Terms of Service

Complete legal agreement governing your use of simpleAMS services

Effective Date: January 1, 2014|Last Updated: October 8, 2025

Important Legal Agreement

BY ACCESSING OR USING OUR WEBSITE OR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR WEBSITE OR SERVICES.

1. Agreement to Terms

By accessing or using simpleAMS (“the Service”), provided by simpleAMS LLC (“we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

simpleAMS is an insurance agency management platform that provides tools for managing agents, carriers, policies, leads, commissions, and related agency operations. The Service is provided on a subscription basis under separately negotiated agreements.

Agent Management

Lifecycle, licensing & performance

Carrier Administration

Contracts & commission structures

Policy Tracking

Submission through issuance

Lead Management

Capture, qualify & distribute

Reporting

Dashboards & analytics

Commissions

Track & process payments

3. User Accounts

To access certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Account Security Responsibilities

  • Maintain confidentiality of credentials
  • Monitor all account activities
  • Report unauthorized access immediately

4. Acceptable Use

You agree not to engage in any of the following prohibited activities:

Use the Service for any unlawful purpose

Attempt to gain unauthorized access

Interfere with service integrity or performance

Upload or transmit malicious code

Collect personal data without consent

Transmit spam or unsolicited communications

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by simpleAMS LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You retain ownership of any data you input into the Service.

7. Data Ownership

You retain all rights to the data you input into the Service. We do not claim ownership of your data. You grant us a limited license to use your data solely to provide the Service to you. Upon termination of your account, you may request export of your data.

Your Data Stays Yours

simpleAMS believes in complete data ownership. Your agency data is yours, and you can export it at any time.

8. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may perform scheduled maintenance with advance notice when possible. We are not liable for any interruption or loss of service.

9. Limitation of Liability

Important Notice

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIMPLEAMS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

10. Indemnification

You agree to indemnify and hold harmless simpleAMS LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the “Last updated” date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us:

simpleamscrm@gmail.com

Last updated: October 8, 2025

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